There are too many useless npcs in Dorngol. Please give them the ability to give directions like guards

I don't know if anyone else struggles with finding guards in this city but I keep finding npcs that patrol and they do not do anything. Feels as though there is 1 guard per every 6 other npcs that don't do anything.

At least from an RP game perspective I should be able to ask the regular citizen npcs for directions. I also can't find anything to make the guards stand out from the rest of the npcs that patrol.

Maybe because I'm now in my 60's but I just struggle finding things. So maybe there is an option or something I'm not seeing.