'Your presense made it start working'
Way too often I will get a call from a user onsite, walk over to their desk, then get hit with the "Oh it started working because you showed up!"
Usually goes like this:
- User has issue with computer.
- User rings IT (before trying to problem solve themselves).
- I offer advice over phone.
- User ignores advice and begs for help in person with their URGENT!!!!!!!!!!!!!! issue.
- I agree to come over and check it out.
- User ACTUALLY tries rebooting their computer (I'm already coming).
- I arrive and it starts working... what a miracle!
Users ☕️