'Your presense made it start working'

Way too often I will get a call from a user onsite, walk over to their desk, then get hit with the "Oh it started working because you showed up!"

Usually goes like this:

  1. User has issue with computer.
  2. User rings IT (before trying to problem solve themselves).
  3. I offer advice over phone.
  4. User ignores advice and begs for help in person with their URGENT!!!!!!!!!!!!!! issue.
  5. I agree to come over and check it out.
  6. User ACTUALLY tries rebooting their computer (I'm already coming).
  7. I arrive and it starts working... what a miracle!

Users ☕️