I do not understand.

So this is my first post here, hey all!

Basically, I cant understand how and why, after all the backlash that came from the ¨hero¨ rumors the devs still went ahead and did it anyways. Now, it hasnt been fully confirmed there will be ¨heroes¨ but the latest video from Ziegler (GD) made it seem like thats the case while avoiding the term we all (majority of us at least) despise.

This is a cry at the moon, I know, but I just cant get my head around as to why keep making these decisions that go against what your playerbase (which they are the reason why devs get their income and get to keep working on the game or games in general) want, I cant... I am sure they always read our comments and our opinions online whenever rumors surface and they somehow still turn a blind eye to our feelings and our opinions on said rumors.

I dont know... Ziegler´s video was not reassuring on that aspect at least and its sad and makes you feel powerless, then again this is just a cry at the moon.. but honestly I dont know what else we, the players, their main income, need to do to make them see and make our voices heard, its disappointing to say the least.
Rant ended.