This is a plea to clean your sidewalk

Hi, I’ll probably get destroyed for this ask but as somebody who’s an wheelchair user I literally cannot get out of my house in my chair because the sidewalks and lips of the sidewalks (where it goes down to the road) are not clear. I’ve emailed the city but I have a feeling they’re going to tell me it’s up to people to shovel their part of the sidewalk. So this is just a plea to please help those of us who need the sidewalks to not be depressed, thank you :)