Artix Support Unfairly Disabled My Accounts And Refuses To Help

Can someone make this make sense, please ?

I originally contacted them to unlink my Artix account from my AQW account. They asked for proof of ownership, which I fully provided and they confirmed was correct. However, they kept repeating that they "couldn’t verify my ownership"—even though I had access to both emails and all the necessary info.

Then, without warning, they disabled all my accounts, including ones that weren’t even related to my original ticket (not even the same email).

🎯 My issues with Artix Support:
🔹 They ignored the proof I provided.
🔹 They banned unrelated accounts without asking for verification.
🔹 Their responses were copy-pasted and didn’t properly address my concerns.
🔹 This isn’t just happening to me, many players have reported similar issues!

Has anyone else had this issue? Is there a way to contact Alina personally ?